The most common items missed when showing a removal company representative around is outside plants, these actually take up the most room in the removal van as you are unable to stack anything on top of them, so don't forget to show them and the loft, and the shed and the garage. Gordon's Man and Van Service always asks about plants, trees, wheelie bins, outside furniture but others don't and on the day they will say "that was not included in the quote and will cost extra" loads of operators do it they will spot the extras and say nothing they will beat me on the quote but will charge more on the day.
I agree with your observation about plants - they are definitely not something you can just "squeeze in at the end" and make fit. Good point.
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